Default Mortgage Claims Filer (remote)
Flagstar Bank FSB

Troy, Michigan

Posted in Banking


This job has expired.

Job Info


Job Summary
Provide subject matter expertise to claim filing staff to meet and exceed Investor and Insurer guideline requirements for the accurate and timely submission and reimbursement of Mortgage Claims. Assist in the development and implementation of QC processes for claims. Handle and respond to all escalated issues and questions, as requested by management. Assist with responses to all audit and loan review findings.

Job Responsibilities:

  • Knowledgeable in all FHA or Non FHA claim filing types, being able to skillfully prepare and efficiently submit quality claims. Professionally and effectively collaborate with peers as well as management. Ability to balance multiple responsibilities while adhering to investor deadlines.
  • Provide direction and guidance on complex issues and handle escalated files as necessary. Assist in properly training staff on processes, procedures, and systems to peers. Work with management to minimize internal and or external audit results as it pertains to claim functions.
  • Assist with audit requests and responses. Provide input for process and procedures, including regular review and updating. Monitor changes and updates to Investor and Insurer guidelines. Provide updates to all levels of management as needed.
  • Ensures compliance with applicable federal, state and local laws and regulations. Completes all required compliance training. Maintains knowledge of and adhere to Flagstar's internal compliance policies and procedures. Takes responsibility to keep up to date with changing regulations and policies.


Job Requirements:
  • HS Diploma, GED or Foreign Equivalent
  • 2-4 years' experience in mortgage claims processing with one or more of the following: FHA, VA, USDA, MI, FHLMC and FNMA
  • Strong analytical and technical skills including Excel
  • Direct experience with FHA Connection, EVARS, YARDI, VALERI, Asset Management Network
  • Familiarity with LPS Desk Top and MSP servicing system is desirable
  • Professional as well as effective written and verbal communication skills
  • Experience working in a fast paced, distributed environment
  • Good leadership skills, team building, and consensus building skills; Ability to collaborate successfully with cross functional teams
  • Travel =



This job has expired.

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