Data center manager
Hays

Job Info

The final salary or hourly wage, as applicable, paid to each candidate/applicant for this position is ultimately dependent on a variety of factors, including, but not limited to, the candidate's/applicant's qualifications, skills, and level of experience as well as the geographical location of the position.

Applicants must be legally authorized to work in the United States. Visa sponsorship not available.

Cognizant is seeking a Data center manager in Ashburn, VA.

Role Description

Contracting at Cognizant will see you working with the world's leading companies to improve everyday life. Unlike many IT gigs, Cognizant's unique consultative approach will see you help clients envision, build and run more innovative and efficient businesses with the latest tech, not just deliver a standard project.

Headquartered in the U.S., Cognizant serves 177 of the Fortune 500, and has enjoyed consecutive years of growth, so you'll never be short of finding your next gig with them. Plus you'll enjoy many of the perks you'd expect from one of the most admired companies in the world.

Skills & Requirements

This position is responsible for handling 24x7 Data Center Operations infrastructure support services of all production and non-production environments within the Data Centers; handling the use of analytics to improve service, availability, and customer interactions; handling incident resolution and issues escalated by other IT teams and vendors; transitioning knowledge from design / build teams; handling operational vendor management.
• Support requirement is 24/7 and On-call (On-demand). In-person availability in the shift is mandatory.
• Performs data center inspections to ensure compliance with Critical Data Center best practices.
• Performs "Observe, Describe and Report" function for the data center.
• Investigates and Identifies hardware error lights, audible alarms, and irregularities.
• Performs cabinet inspections for missing cabinet blanking panels, hanging cables, and obvious activity without a work in progress' form displayed.
• Creates Incident records and assigns to the correct resolver team.
• Follows up on Incidents to ensure resolution, communicates with Systems administrators or vendor technicians to clarify problems and agree on corrective actions.
• Communicates professionally with associates and clients through email, instant messages, phone, and in person. Supervise / escort cabling companies, as needed, including troubleshooting problems and new installations.
• Facilities support Rack and stack and power up new equipment.
• Media handling.
• Load, unload, and process tape media when required.
• Swap out existing equipment, including power down of existing equipment, un-racking and un-stacking the existing equipment, rack and stack of new equipment, and power up of new equipment.
• Restart equipment as directed.
• Ship/receive/install/ de-install and test equipment as directed.
• Work within a server room environment.
• Potentially high ambient background noise.
• Occasional heavy lifting required.
• Lifting server equipment and moving around server cabinets and other accessories.
• Perform routine required inspections of equipment placed high up in server cabinets and racks.
• Work with OEM, plan, schedule and turn-up and test.
• Coordinate / Engage with, and support other, third-party vendors.

Benefits/Other Compensation

This position is a contract/temporary role where Hays offers you the opportunity to enroll in full medical benefits, dental benefits, vision benefits, 401K and Life Insurance ($20,000 benefit).

Why Hays?

As Cognizant's chosen recruitment partner we have this role exclusively, so you will work with a professional recruiter who has intimate knowledge of Cognizant, the role, the Information Technology industry and market trends. Your Hays recruiter will lead you through a thorough screening process to understand your skills, experience, needs, and drivers and so can keep you in mind when future gigs like this come up with Cognizant. You will also get support on resume writing, interview tips, and career planning, so when there's a position you really want, you're fully prepared to get it.

Nervous about an upcoming interview? Unsure how to write a new resume?

Visit the Hays Career Advice section to learn top tips to help you stand out from the crowd when job hunting.

Hays is committed to building a thriving culture of diversity that embraces people with different backgrounds, perspectives, and experiences. We believe that the more inclusive we are, the better we serve our candidates, clients, and employees. We are an equal employment opportunity employer, and we comply with all applicable laws prohibiting discrimination based on race, color, creed, sex (including pregnancy, sexual orientation, or gender identity), age, national origin or ancestry, physical or mental disability, veteran status, marital status, genetic information, HIV-positive status, as well as any other characteristic protected by federal, state, or local law. One of Hays' guiding principles is 'do the right thing'. We also believe that actions speak louder than words. In that regard, we train our staff on ensuring inclusivity throughout the entire recruitment process and counsel our clients on these principles. If you have any questions about Hays or any of our processes, please contact us.

In accordance with applicable federal, state, and local law protecting qualified individuals with known disabilities, Hays will attempt to reasonably accommodate those individuals unless doing so would create an undue hardship on the company. Any qualified applicant or consultant with a disability who requires an accommodation in order to perform the essential functions of the job should call or text 813.336.5570.

Drug testing may be required; please contact a recruiter for more information.

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