Data Analyst
Cushman & Wakefield

Job Info

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Job Title
Data Analyst
Job Description Summary
The Administrative Data Analyst provides administrative, organization and operational support to the business account. The Analyst is responsible for gathering, summarizing, and reporting data to provide analyses and recommendations. They will also monitor performance and quality control plans to identify improvements.
Job Description

Key Responsibilities

• Data collection & reports for account and client deliverables
  • Quarterly Business Review (QBR)
  • KPI
  • Dashboards
  • Benchmarking
  • Monthly Reports
  • Weekly Reports

• Data Analysis
  • Produce dashboards to track SLA's & KPI's
    • Building audit scores
    • KPI Scorecard
    • Operational performance reports
    • Benchmarking service performance metrics
    • Analyze and identify patterns & trends in data and performance reports
  • Drive surveys for Employee and client performance and report results
  • Provide backup support to the CMMS Administrator.
    • Pull data from Service Now, 360, Etc.
  • Track and manage Safety Skills training compliance.

• Administration
  • Coordinate scheduling and organize presentation and reporting information
  • Maintain Org Chart and staff roster
  • Work with Account Director to prepare the quarterly All Hands meetings
  • Create and maintain playbooks for operation processes and future training purposes
  • Account SharePoint Administrator to maintain current account information
  • Create Operational Trackers

Basic Qualifications

• Bachelor's Degree required (major in analytical or technical field preferred)
• 2+ years experience as a data analyst or business data analyst
• Experience working with data visualization tools
• Excellent communication skills
• Strong analytical skillswith the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy
• Experienced with Microsoft Office Suite (Word, Excel, PowerPoint)
• Performs additional assigned clerical and administrative projects as requested by manager(s)
• Generates, coordinates and maintains confidential reports, correspondence, presentations and other materials supporting the manager(s) activities
• Strong knowledge of department policies and guidelines
• Ability to analyze and resolve administrative issues
• Ability to perform more complexoffice support work and meet critical deadlines
• Excellent oral and written communication skills

Cushman & Wakefield provides equal employment opportunity. Discrimination of any type will not be tolerated. Cushman & Wakefield is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other characteristic protected by state, federal, or local law.

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