Coordinator of Student Engagement and Completion Services
South Texas College

McAllen, Texas

Posted in Education and Training


This job has expired.

Job Info




Coordinator of Student Engagement and Completion Services

Location: Pecan
FLSA: Exempt
Min Salary: $48,316
Salary Range*:
Temporary End Date (if applicable):
Close Date: 2/1/2023

General Statement of Job:
The Coordinator of Student Engagement and Completion Services manages the provision of recruitment and completion services for various student populations at South Texas College, including adult learners (high school/GED graduates who have not enrolled in higher education); students with some college hours, but no credential; and students participating in non-credit pathways seeking to enroll in academic programs of study.

Specific Duties and Responsibilities:

  1. Manages outreach, recruitment and enrollment activities for adult learners, students with some college hours, but no credential, and students matriculating from non-credit pathways into academic programs of study.
  2. Develops, implements and manages the College’s recruitment communications utilizing various technologies and software such as customer relationship management (CRM) and mobile messaging systems.
  3. Effectively manages the department’s case-management recruitment model for targeted student populations by working collaboratively with multiple administrative departments to streamline the admission, advising and financial aid processes.
  4. Develops and implements customized onboarding activities for student enrolled in non-credit pathways (such as GED and Continuing Education programs) to facilitate their enrollment into academic programs of study.
  5. Collaborates with local employers, including federal, state and municipal agencies, to promote South Texas College’s educational opportunities for their respective workforce by coordinating year-round recruitment activities.
  6. Develops and implements targeted re-engagement strategies and activities for students with some college hours, but no credential by working collaboratively with academic and non-academic organizational units to accelerate credential completion.
  7. Manages the enrollment of students into Bachelor Programs by working collaboratively with Faculty to assist students with the admission, advising and registration processes.
  8. Works with internal and external entities, including non-profit organizations, to expand the College’s basic needs supports to address students’ personal, emotional and financial needs.
  9. Plans, implements and continuously assesses recruitment and completion-related strategies for targeted student populations.
  10. Works with a variety of organizational units to continuously assess, enhance and streamline administrative processes and procedures to ensure a streamlined student enrollment experience.
  11. Works collaborative with the Office of Public Relations and Marketing and Faculty to regularly develop and implement targeted recruitment activities and deliverables to drive enrollment and completion among targeted student populations.
  12. Provides Director and Academic Chairs with regular updates and reports regarding student recruitment and completion initiatives.
  13. Assists Director with the establishment of goals and objectives for the department.
  14. Assists with campus events and productions.
  15. Maintains familiarity with the College’s programs, policies, procedures and academic standards.
  16. Recommends for hire, supervises, trains, assigns schedules, and evaluates assigned staff; provides guidance concerning professional development.
  17. Serves as Campus Security Authority.
  18. Performs other duties as assigned.


Required Education and Experience:
  1. Bachelor’s Degree required; Master’s Degree preferred.
  2. At least two (2) years of experience in student services required.


Checks, Certificates, Licenses, and Registrations:
  1. Security Sensitive position: all applicants are subject to a criminal background check under South Texas College policy.
  2. Must have or qualify for a valid Texas driver’s license and proof of liability insurance.


Annual Security Report and Non-Discrimination Statements:
Notice of Non-Discrimination


For additional information and to apply, visit https://stcjobs.peopleadmin.com/postings/18418







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