Job Description
The Coordinator, Customer Service is a call center phone agent position within the Company's forward mortgage servicing business. This position reports to a Team Lead, Customer Service and works independently on a team located in St. Croix, USVI. This position is responsible for answering incoming phone calls and resolving all customer inquiries on the Company's products and services while maintaining a high degree of professionalism and courteous customer service in all interactions, both internally and externally. Agents in this role are required to use scripting and adhere to investor servicing guidelines, internal policies and procedures.
What Ocwen Offers:
Subscribe to job alerts and upload your resume!
*By registering with our site, you agree to our
Terms and Privacy Policy.