Content Coordinator 2
Kforce Inc

Job Info

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RESPONSIBILITIES:

Kforce has a client in search of a Content Coordinator 2 in Redmond, WA.Our client is a cutting-edge provider of world class software, solutions and services. Employing over 100,000 passionate people worldwide, they empower every person and every organization on the planet to achieve their dreams. Their best in class advancements in cloud, mobile, machine learning, and AI are changing the way people go about their lives. Doing business in 170 countries, our client is dedicated to fulfilling their mission of helping you and your organization achieve more around the world.Duties:

• Proactively and regularly articulate to the rest of the team and stakeholders what you're hearing people talk about, what the reactions are, and offer suggestions for how we can address their concerns
• Gain expert knowledge of our products and be a regular user of them so that you can fully understand and advocate for the best experience
• Anticipate questions and concerns from community members and work with internal teams toward driving clarity and player-first outcomes around upcoming announcements
• Use quantitative data sources to back up what you're seeing anecdotally in your interactions with the community; Provide context and information on relative severity and impact
• Work on building and executing fun, creative things for the community to do together and with us, in-game, and out-of-game, to support and celebrate our beats

REQUIREMENTS:

• 7+ years of experience working in community or social media management with a proven track record in the video game industry
• Strong proficiency with Microsoft Office (PowerPoint, Excel, Word) and social media management platforms such as Sprinklr or Sprout Social
• Exceptional interpersonal and communication skills; both in writing and verbal
• Advanced proficiency with puns, bad jokes, and memes
• Sound judgement around how to interact positively with a variety of personalities, patience, diplomacy, and empathy
• Proactive and keen attention to detail
• Self-motivated team player with a positive attitude
• Ability to quickly learn new/proprietary software and engagement platforms

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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