Configuration Analyst-Senior
ECS Corporate Services

Job Info

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ECS is seeking a Configuration Analyst-Senior to work in our Springfield, VA office.

Job Description:

• Provides change management support to assigned projects.
• Analyzes and processes complex engineering change requests (CRs) to determine the impact on the overall system.
• Ensures change control by reviewing design release documents for completeness, proper authorizations, and system updates.
• Aids in the development of change management policies based on program requirements.
• Identifies requirements and coordinates the development and implementation of computer-based data management systems and related support activities.
• Provides guidance and training to managers, site leads, engineers, systems, and network administrators regarding change management procedures.
• Applies comprehensive knowledge of ITIL principles, methods, techniques, and best practices to configuration management and change management.
• Serves as local Subject Matter Expert (SME) for Change Management for supporting external requests, data calls, and Contract Deliverables (CDRL) reporting to the Program Office.
• Provides guidance and attends and participates in weekly Technical Review Board and Change Advisory Board (TRB/CAB) meetings.
• Participates in special projects as required.

Required Skills:

• 3+ years of Configuration Management experience required.
• 5+ years of industry experience.
• Must possess a SECRET Security Clearance.
• BA/BS

Desired Skills:

• ITIL V4 Foundation or possess equivalent higher certifications.
• Experience supporting multinational customers preferred.
• Ideal candidate will have experience in:
• Utilizing Tableau, JIRA, ServiceNow, SCSM or other tools used to manage and control daily work and process improvement initiatives.
• Serving as local Subject Matter Expert (SME) for Change Management,
• Processing service request and change request tickets using SCSM/ServiceNow or similar ticketing tool.
• Additional specific certifications may be required, depending on job assignment.
• The work is typically performed at client site locations, which requires proper safety precautions; work may require some physical effort in the handling of light materials, boxes or equipment.

ECS is an equal opportunity employer and does not discriminate or allow discrimination on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state, or local law. ECS promotes affirmative action for minorities, women, disabled persons, and veterans.

ECS is a leading mid-sized provider of technology services to the United States Federal Government. We are focused on people, values and purpose. Every day, our 3000+ employees focus on providing their technical talent to support the Federal Agencies and Departments of the US Government to serve, protect and defend the American People.

General Description of Benefits

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