Cloud Specialist
CyberCoders

Buffalo, New York

Posted in Retail


This job has expired.

Job Info


Cloud Specialist If you are a Cloud Specialist with experience, please read on!

This is a 100% Remote role! We're an energetic, fun, focused, and effective group who thrive on big challenges. We have a strong culture of teamwork, we work hard and have fun, and foster minds who wish to experience personal and professional growth on another level. Our culture is fast-paced and we consider our work our art, striving for excellence (to Take IT to 11) in everything we do.
Top Reasons to Work with Us We offer an extensive benefits package for all full-time employees. And... We're hiring like crazy right now! Looking for smart, forward-thinking problem solvers to join our team, this means plenty of growth potential and opportunities for you, that's right, YOU!
What You Will Be Doing As a Cloud Support specialist), you hold a key role in the growth and success of our organization. You have a few primary responsibilities:

-Acting as an escalation point for Level 2, on-site, and Professional Services technicians and addressing higher-level and more complex issues
-Executing with a high degree of success in integrating and/or solving problems in environments rich in Windows Server, VPNs, firewalls, backup systems, and more.
- Perform routine and regularly scheduled maintenance and monitoring tasks.
- Troubleshooting and debugging of physical and virtual systems.
- Help Plan and execute infrastructure and datacenter updates to hardware and software.
- Work with other internal teams for proof in concept items
- Work in and Maintain our Azure footprint

You will be accountable for:

- Providing technical support to partners through a combination of phone calls and service ticket notes
- Tracking all work in ConnectWise as it is completed and submitting accurate timesheets on a weekly basis
- Thoroughly documenting solutions that you deploy, repair, or otherwise encounter that arent already documented
What You Need for this Position Credentials and Experience:
-Minimum of 3 years of relevant experience
- Professional IT Certifications, including: Microsoft MCP, MCSA, MCSE, Sonicwall CSSA, Cisco CCNA, or VMware VCP,
- Expertise in Microsoft products, including Windows, Windows Server, Office and O365
- Experience with Sonicwall or Nextgen firewalls
- College degree in Information Technology, Computer Science, or related previous experience
- Experience troubleshooting networking concepts including LAN/WAN topology, cabling, routing, and VPN client access, setup, and troubleshooting
- Thorough knowledge of troubleshooting computers, networks, and printers
- Experience with deployment of VMWare Esxi, HyperV, Citrix Xen, or Azure
-Experience with managed switch configurations, HPE, Xtreme, Cisco including VLAN configuration and troubleshooting
-Experience with data backup and disaster recovery support
- Willingness to become certified / be certified in Azure Certification path to include AZ-104,AZ-303 , AZ-304, AZ-500
What's In It for You -Great company Culture
-65% Employer paid health benefits in full (Including family benefits as well!)
-401k
-Paid Time Off
-Unlimited OT
So, if you are a Cloud Specialist with experience, please apply today or email your resumes directly to liana.pryor@cybercoders.com!
Colorado employees will receive paid sick leave. For additional information about available benefits, please contact Liana Pryor
- Applicants must be authorized to work in the U.S.



*CyberCoders, Inc is proud to be an Equal Opportunity Employer*



All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.



*Your Right to Work* - In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.


This job has expired.

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