Clinical Steward, Government Solutions Autism Care
Accolade

Seattle, Washington

Posted in Health and Safety


This job has expired.

Job Info


About Accolade
Accolade (Nasdaq: ACCD) provides millions of people and their families with an exceptional healthcare experience that is personal, data driven and value based to help every person live their healthiest life. Accolade solutions combine virtual primary care, mental health support and expert medical opinion services with intelligent technology and best-in-class care navigation. Accolade's Personalized Healthcare approach puts humanity back in healthcare by building relationships that connect people and their families to the right care at the right time to improve outcomes, lower costs and deliver consumer satisfaction. Accolade consistently receives consumer satisfaction ratings over 90%. For more information, visit accolade.com.

Accolade's Government Solution Autism Care Department is currently recruiting for a Full Time Clinical Steward. We prefer applicants who are close to our offices. Strong applicants who are outside of the office radius will be considered as well.

This position is 5 days a week. The program hours are between 7am - 8pm PST. Applicants could be expected to work a couple of earlier and/or later with variable shifts.

As an Autism Care Steward on the Government Solutions team, you will be the direct leader for a team of nurses (Autism Service Navigators) and non-clinical team (Autism Coordinators) supporting the Autism Care Demonstration. Our stewards are hands on working leaders who have a passion for service excellence and possess a blend of skills including but not limited to:

  • Development and mentorship of your direct team members
  • Operational Process Execution
  • Excellent Communication, Leadership, and Inter-Personal skills
  • Critical Thinking & Problem Solving
  • Being Change Agile in rapidly growing team

A day in the life...
  • Direct Supervision for a team blended of 13-15 Autism Coordinator's and Autism Service Navigator's
  • Drive a world class beneficiary experience
  • Understand your team members performance, with an ability to coach in both group and individual settings
  • Act as a model Autism Service Navigator and champion of Accolade culture
  • Proactively bring forward ways to improve operational quality, efficiency and scale.
Improve team performance:
  • Create an atmosphere within your team that is consistent with our Accolade culture
  • Effectively balance the workload of your team members. With an eye to quality and productivity
  • Understand Accolade clinical processes and hold team members accountable for process execution
  • Leverage data to analyze and understand your team's performance.
  • Motivate your team to achieve operational goals
  • Explain Accolade priorities or decisions in a way that obtains understanding and buy-in from your team.
  • Foster an environment where team members demonstrate accountability
  • Identify best practices and work with leadership to incorporate them into practice
What we are looking for...
  • A Registered Nurse, Certified Case Manager, Clinical Psychologist, or Licensed Clinical Social Worker with a current unrestricted license
  • A minimum of 5 years of active practice in their respective clinical area (Experience in Pediatrics, Behavioral health and/or ASD (autism spectrum disorder) preferred)
  • Bachelor's Degree
  • Ability to lead a team of professionals in a high-touch telephonic environment, including motivating team members to achieve both their professional and personal goals
  • Create and continually foster a positive team environment
  • Recognize and develop talent
  • Possess excellent communication skills, organization skills with a high tolerance for change

Benefits
  • Comprehensive medical, dental, vision, life, and disability benefits, including access to Accolade Advocacy, Accolade Care, and Accolade EMO.
  • HDHP medical plan with generous employer contributions towards an HSA
  • 401(k) Retirement Plan with matching employer contributions
  • Open Time Off
  • Generous Holiday Schedule + 5 floating holidays
  • 18 weeks of paid parental leave
  • Subsidized commuter benefits programs
  • Virtual access to coaching, self-care activities, and video-based therapy and psychiatry through Ginger
  • 1 Volunteer days per year
  • Employee Stock Purchase Plan (ESPP) w/ employee discount

We strongly encourage you to be vaccinated against COVID-19.

What is important to us...

Creating an enduring company that is hyper-focused on our culture and making a meaningful impact in the lives of our employees, members and customers. The secret to our success is:

We find joy and purpose in serving others
Making a difference in our members' and customers' lives is what we do. Even when it's hard, we do the right thing for the right reasons.

We are strong individually and together, we're powerful
Trusting in our colleagues and embracing their different backgrounds and experiences enable us to solve tough problems in creative ways, having fun along the way.

We roll up our sleeves and get stuff done
Results motivate us. And we aren't afraid of the hard work or tough decisions needed to get us there.

We're boldly and relentlessly reinventing healthcare
We're curious and act big -- not afraid to knock down barriers or take calculated risks to change the world, one person at a time.

Accolade is committed to being a company that embraces a hybrid work environment where employees can enjoy the best of both worlds - the flexibility to work from home and the opportunity to have a common place to connect, collaborate, and innovate with others in-person. Our hybrid work model requires that employees who live within 40 miles of an Accolade office are required to be in the office for at least two days during the work week. Accolade will provide reasonable accommodation to qualified employees with disabilities or for a sincerely held religious belief.

Accolade is an Equal Opportunity and Affirmative Action Employer committed to advancing an inclusive environment for all qualified applicants and employees. We provide employment opportunities, without regard, to any legally protected status in accordance with applicable laws in the US. We are committed to help ensure you have a comfortable and positive interview experience.

Accolade, Inc., PlushCare, Inc., and Accolade 2ndMD LLC will never ask you to pay to get a job. Anyone who does this is a scammer. Further, we will never send you a check and ask you to send on part of the money or buy gift cards with it. These are also scams. If you see or lose money to a job scam, report it to the Federal Trade Commission at ReportFraud.ftc.gov. You can also report it to your state attorney general.

To review our policy around data use, visit our Accolade Privacy Policy Page. All your information will be kept confidential according to EEO guidelines.

Accolade


This job has expired.

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