Client Success Manager - Outsourced IT Services and Cybersecurity Solutions
Eide Bailly

Job Info

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Who We Are

Eide Bailly is a business advisory and accounting firm focused on helping our clients embrace the opportunity that change and innovation can bring to their business. We offer our clients a range of services and solutions to tackle risk and spur their growth. Our Technology Consulting team is part of Eide Bailly's growing specialty service division, focused on the consulting and implementation of today's leading technology solutions. We are nationally recognized as a Top 5 Global Oracle NetSuite Solution Provider, four-time NetSuite Partner of the Year, Salesforce Gold Consulting partner, Microsoft Gold Cloud Partner, top-tier Boomi integration partner, thriving Cybersecurity practice, and a leading full-stack data analytics provider.

Why You'll Love Working Here

At Eide Bailly Technology Consulting our business is about making our clients' businesses better. Our driving force motivating each and every engagement is to understand our clients' needs and to discover the best-fit solutions that will yield valuable results for their business. What makes us different -- and why our clients choose to work with us -- is our proactive, consultative approach to people, process and technology and our incredible team.
By far, our people make our business, and our culture cultivates and attracts the industry's leading talent.
We promote a happy workplace by making work-life balance a daily practice and actively engaging in the communities we serve. Our dedication to service is showcased in our Firm's charitable donation match and focus on encouraging staff to volunteer their time to causes close to them. These are just some of the reasons why we remain an employer of choice for today's top talent.

Typical Day in the Life

A typical day as a Client Success Manager might include:

• Proactively develop, lead, and maintain all facets of client relations for Eide Bailly's IT Outsourced Services and Cybersecurity Solutions in mid-market business industries.
• Demonstrate effective understanding of target audience including industry knowledge and key business issues Eide Bailly Outsourced IT Solutions/Cybersecurity division can address, industry trends, and competition.
• Proactively interact through online and face to face meetings as well as phone/email communications to key prospects up to and including C-level executives.
• Build product and consulting services knowledge of Outsourced IT Solutions/Cybersecurity offerings as well as continuously developing sales skills.
• Display effective research techniques to uncover valuable information about prospects that will have high impact on lead qualification.
• Interact by phone and email with key personnel up to, and including, C-level executives.
• May plan, promote, participate in and represent the Firm in events and community organizations where potential sales opportunities may be identified and developed.

Who You Are

• You have a Bachelor's degree in Business, Marketing, Computer Science, or a related field.
• You have some prior experience selling in a professional services/IT environment.
• You have a strong technical background to work with/understand multiple departments.
• You have experience working with or selling Managed IT services.
• You have experience working with or selling Cybersecurity services.
• You have excellent communication skills with executive-level clients.
• You have the ability to establish and maintain effective working relationships with coworkers and clients.

Must be authorized to work in the United States permanently without the requirement of sponsorship at any point in the future.

What to Expect Next

We'll be in touch! If you look like the right fit for our position, one of our recruiters will be reaching out to schedule a phone interview with you to learn more about your career interests and goals. In the meantime, we encourage you to check us out on Facebook , Twitter , Instagram , LinkedIn or our About Us page.

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