Care Manager (CRRN or LSW required) - IP Care Management + UR, Part time
Rehabilitation Institute of Chicago

Job Info

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About Shirley Ryan AbilityLab

Shirley Ryan AbilityLab is the global leader in physical medicine and rehabilitation for adults and children with the most severe, complex conditions. By joining our team, you will be part of our life-changing Mission and Vision. You'll work in a truly inclusive environment where diversity and equity are championed through words and actions. You'll contribute to an innovative culture that is second to none, one that embraces curiosity, discovery and compassion. You'll play a role in something that's never been done before as we integrate science and clinical care to help patients achieve better, faster outcomes - as we Advance Human Ability, together.

If you are seeking career advancement, continuing education and research opportunities coupled with a diverse and welcoming workplace, competitive compensation and generous employment benefits, please consider the following opportunity, or visit our careers page to explore additional openings.

General Summary

The Care Manager will communicate with internal clinical team and third party payor to assess, develop, coordinate, advocate, and monitor a care plan that utilizes the patient's available resources in the most appropriate and cost effective manner. Responsible for the overall knowledge of the patient's plan of care, goals and objectives to ensure a smooth transition throughout the continuum.

The Care Manager will consistently demonstrate support of the Shirley Ryan AbilityLab statement of Vision, Mission and Core Values by striving for excellence, contributing to the team efforts and showing respect and compassion for patients and their families, fellow employees, and all others with whom there is contact at or in the interest of the institute.

The Care Manager will demonstrate Shirley Ryan AbilityLab Core Attributes: Communication, Accountability, Flexibility/Adaptability, Judgment/Problem Solving, Customer Service and Core Values (Hope, Compassion, Discovery, Collaboration, and Commitment to Excellence) while fulfilling job duties.

Principal Responsibilities The Care Manager:

1. Serves as the liaison for the clinical team for pre-admission clinical and financial information.
2. Evaluates assessment information, assigns patients to the appropriate clinical path, and monitors in conjunction with the physician and the clinical team.
3. Disseminates pertinent family dynamics to the team.
4. Coordinates patient care by facilitating clinical team conferences, overseeing the ordering of patient durable medical equipment (DME) and supplies, and ensuring completion of treatment plan.
5. Monitors patient and family goal attainment relative to the interdisciplinary treatment goals and addresses the appropriateness of the level of care with the clinical team conferences.
6. Initiates and maintains communication with external case managers, referring primary care physician and acts as a resource regarding available services at the Shirley Ryan AbilityLab System.
7. Initiates and maintains communication with external case managers and primary care physicians to obtain pre-authorization for ongoing rehabilitation needs and advocate for the patient to receive appropriate rehabilitation services. Communicates in the format defined by the third party payor.
8. Negotiates any conflict arising with a third party payor representative on behalf of the patient and Institute during their rehabilitation program.
9. Participates in planning, development and execution of Shirley Ryan AbilityLab sponsored educational programs and presentations to external physicians, clinical staff, acute care facilities, insurance groups, managed care organizations, corporations, and other appropriate groups.
10. Performs all other duties that may be assigned in the best interest of the Shirley Ryan AbilityLab.

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