Cane Navigator (Advisor/Sr. Advisor)
University of Miami

Job Info

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Join Our Journey to Transform Student Academic Advising at the University of Miami!

Salary Range $45k-60k

Are you passionate about guiding students through their academic journey? Do you thrive in a dynamic environment where every day brings new challenges and opportunities to make a difference? If so, the University of Miami wants YOU to join our team as a Cane Navigator!

About Us:

At the University of Miami, we are committed to fostering a supportive and inclusive environment where every student can thrive. The navigators will provide student success services, including advising, to support undergraduate student retention, progression, and graduation. This team plays a vital role in helping students navigate their academic path, overcome obstacles, and achieve their goals.

Why Choose Us:

• Impactful Work: Make a meaningful difference in students' lives by providing guidance, support, and resources to help them succeed.
  
• Collaborative Environment: Work alongside a dedicated team of professionals who are passionate about student success and committed to excellence.
  
• Professional Growth: We offer opportunities for advancement and professional development to help you reach your full potential.
  

We're Hiring:

• Cane Navigator (Advisor/Senior Advisor): Bachelor's degree required; at least 1 year of related experience.
  

What You'll Do:

• Provide student success services, including advising, to support undergraduate student retention and graduation.
  
• Serve as the primary contact for assigned students throughout their undergraduate career and assist them in mapping out their individual pathway to graduation.
  
• Collaborate with faculty, staff, and campus resources to connect students with academic support services and resources.
  
• Identify barriers to students' success, including academic, social, and personal, and support students through overcoming those obstacles by facilitating coordinated referrals to the appropriate campus resources and ensure resolution.
  
• Use IT tools, analytical dashboards, and technology to support student success.
  
• Participate in student events and programs.
  
• Employ best practices in advising and student success. Build relationships with undergraduate students and deliver consistently high-quality services.
  

Join Our Team Today!

If you're ready to make a difference in the lives of students and contribute to the success of our university community, apply here. Together, we'll empower students to achieve their academic and personal goals!

•Provide student success and coaching services to support undergraduate student retention and graduation.

• Beginning prior to the student's first term, serve as the primary contact for assigned students throughout their entire undergraduate career and assist with academic planning and graduation plans.

•Collaborate with transitional guide for a facilitated introduction.

• As part of case load, responsible for a cohort of Foote Fellow Honors Program students, which require specialized academic guidance due to the curricular freedoms of this program.

• Proactively support students on their success journey and assist them in mapping out their individual pathway to graduation.

• Educate students on experiential learning opportunities (e.g., study abroad, research, etc.)

• Gain knowledge and confidence to inform students on relevant career development information as a career champion.

• Identify barriers to students' success, including academic, social, and personal, and support students through overcoming those obstacles.

• Facilitate coordinated referrals to the appropriate campus resources when needed, and follow up with students and campus partner to be gain understanding if the student needs additional supports.

• Employ best practices in student success and coaching methodology. Build relationships with undergraduate students and deliver consistently high-quality services.

• Explain academic policies, procedures, and guidelines and help students navigate the school/college/department and university-level administrative processes.

• Provide students with information related to services, resources, and programming that enhance the student experience.

•Work with students to identify and achieve their academic and professional goals.

•Accurately guide students in academic planning, including major, minor, cognate and other requirements.

• Develop, monitor, and update degree plans and academic records and regularly track progress and student engagement to ensure a timely graduation.

• Use the degree progress report, academic degree planner, Peoplesoft, student success dashboards, and reports to create pathways for progression and timely graduation.

• Facilitate registration overrides, registration permissions, course substitutions, advising hold removals, and prerequisite checks.

• Participate in student events and programs within school or college unit as well as in collaboration with other campus partners.

• Monitor student academic progress and satisfaction.

• Know and keep up to date on the academic bulletin, academic calendar, services, resources, and programs across the University.

• Partner with academic and non-academic units (e.g., Counseling Center, Veteran Resource Center, International Student and Scholar Services, Housing and Residential Life, Orientation and Commuter Student Involvement, etc.)

• Use tools, analytical dashboards, and technology fully to manage student success and student communication, maintain accurate student records, and document student interactions in EAB Navigate.

• Achieve established unit benchmarks, customer service standards, key performance indicators, and daily productivity metrics.

• Participate in ongoing training and professional development programs.

• Consistent with Family Educational Rights and Privacy Act (FERPA) guidelines, interacts with parents and families of students, faculty, social worker/case management to support students.

•Adhere to University and unit-level policies and procedures and exercises sound judgment.

• May be assigned an additional number of students to support, as needed.

• Perform other duties as assigned.

Minimum Qualifications:

• Bachelor's degree.
  
• Minimum of 1-2 years of experience in advising, counseling and/or customer service is preferred. Any relevant education, certifications and/or work experience may be considered.
  
• Candidate must have passion and dedication for providing students and their families with thorough, compassionate support, and the utmost care.
  
• A keen ability to build relationships and connect with members across campus to ensure thorough, well-rounded support and solutions to students and their families.
  

Additional responsibility beyond the 'Cane Navigator role

Additional responsibility beyond the 'Cane Navigator role.

Additional year of experience required for Sr. 'Cane Navigator

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.

Patient safety is a top priority. As a result, during the Influenza ("the flu") season (September through April), the University Of Miami Miller School Of Medicine requires all employees who provide ongoing services to patients, work in a location (all Hospitals and clinics) where patient care is provided, or work in patient care or clinical care areas, to have an annual influenza vaccination. Failure to meet this requirement will result in rescinding or termination of employment.

The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information.

Job Status:
Full time

Employee Type:
Staff

Pay Grade:
A8

This job has expired.