Business Analyst, Direct to Consumer
helenoftroy

Job Info

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Join our Information Technology (IT) Team at Helen of Troy as a Business Analyst, Direct to Consumer and make an immediate impact on our trusted brands, including our 8 leadership brands: OXO, Hydro Flask, Vicks, Braun, Honeywell, PUR, Hot Tools, Drybar. Together, we build innovative and useful products that elevate people's lives everywhere every day!

Look around you at home, and you'll find us everywhere:

In your kitchen, living room, bedroom, and bathroom. We are already making your everyday lives better. We are powered by knowledgeable, enthusiastic, and forward-thinking people committed to developing a culture of inclusion. Whether you are just starting your career or in need of a challenge, we recognize, develop, and empower talent!

This position will be based in El Paso, TX or Bend, OR, and temporarily eligible for Work from Home. When our offices reopen, you will be required to work from the office Monday-Friday.

What you will be doing:

The direct-to-consumer business analyst will work closely with the digital marketing teams to integrate with the team and better understand how technology can solve their business needs. The business analyst will detail the business needs and will work with the development team to formulate the solution.

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  Provides the digital technology with the business systems analysis support for all digital technology regional and global initiatives
  
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  Work cross-functionally with the business, technology and delivery teams to craft and specify large scale sophisticated business solutions.
  
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  Develop a good understanding of the business unit's function and effectively communicate technical issues in non-technical terms to the business unit.
  
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  Manages requirements and functional design through entire lifecycle.
  
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  Tracks and fully documents changes for functional and business specifications
  
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  Writes detailed universally understood procedures for permanent records and for use in training.
  
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  Stay ahead of the latest functions and features available on the shopping cart application.
  

Skills needed to be successful in this role:

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  Provide perspective to the team and keeps team focused on critical work and tasks
  
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  Excellent oral and written English communication skills
  
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  Excellent organizational and analytical skills
  
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  Excellent multitasking skills, time management and efficiency
  
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  Excellent team building
  

Minimum Qualifications:

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  Bachelor's degree from an accredited college or university
  
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  5+ years experience as a Business Analyst within eCommerce business practice area and retail business process
  
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  3+ years working with direct to consumer
  
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  Knowledge and experience of major integration points between an e-Commerce application with Order Management, Warehouse Management, PIM, CMS, Financial and Retail Systems
  
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  Hands on experience with crafting artifacts like Business Requirement document (BRD), System Requirement document (SRS), Requirement Traceability Matrix (RTM), Functional Specification Document (FSD)
  
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  Authorized to work in the United States on a full-time basis.
  

Wondering if you should apply? Helen of Troy welcomes people as diverse as our brands. Have the confidence to come as who you are because your point of view, skillset, and experience will make us stronger. If you're eager to share new ideas and try new things, we want to hear from you.

For more information about Helen of Troy, visit www.helenoftroy.com. You can also find us on LinkedIn, Glassdoor, Facebook, Instagram and Twitter.



Helen of Troy is an Equal Opportunity/Affirmative Action Employer. We are committed to developing a diverse workforce and cultivating an inclusive environment. We value diversity and believe that we are strengthened by the differences in our experiences, thinking, culture and background. We do not discriminate on the basis of race, color, religion, sex, national origin, sexual orientation, gender identity, age, marital status, disability, protected veteran status or any protected basis.



We will provide individuals with disabilities reasonable accommodation to participate in the job application process. If you would like to request an accommodation, please contact Human Resources at (915) 225-8000 #LI-DNP.

Incorporated in 1968, Helen of Troy has grown into a leading global consumer products company with career opportunities in North America, South America, Europe and Asia. We offer creative solutions for our customers through a diversified portfolio of well-recognized and widely trusted brands, including OXO®, Hydro Flask®, Vicks®, Braun®, Honeywell®, PUR®, Hot Tools®, Drybar®. Most of these brands rank #1 or #2 in their respective categories.

We boldly bring brands into our family, where we nurture what makes them great. We collaborate internally and externally, always striving to provide the consumer-centric innovation, operational excellence, scale, global reach, and stellar shared services to make them soar.

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities and duties required of personnel so classified. Management retains the right to add or to change duties of the position at any time.

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