Bilingual Field Representative
Help At Home

Job Info

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Help at Home is hiring a Bilingual Field Representative!

Help at Home is the nation's leading provider of high-quality support services to seniors and people with disabilities. Our clients need us more than ever to continue living independently in their own homes, while staying safe from high-risk facilities.

Help at Home leads the home care industry in protecting our clients, caregivers and employees. We provide priority vaccine access, a ready supply of quality PPE, and up-to-date training.

We are currently seeking a Bilingual Field Representative to evaluate and monitor care services for our clients to ensure the delivery of quality care services. The Field Representative will evaluate client satisfaction by conducting phone assessments and in-home visits with our clients. They will also provide administrative and clerical support to our Oak Lawn branch in Illinois. The individual in this position must be fluent in Arabic or Spanish. Work hours for this role are normally Monday - Friday 8:00AM - 5:00PM.

Benefits

Help at Home strives to be an employer of choice in your community and our employees are the foundation of our work. Eligible staff have the opportunity to enroll in a wide variety of benefit programs, along with lucrative bonuses in certain areas.

We offer a variety of in-depth training opportunities in order to provide our staff with the tools to be successful. Help at Home also offers strong career path possibilities for those employees who are committed to growing within the organization.

Join us today and become a Help at Home Hero!

Responsibilities

• Conduct phone assessments for clients receiving care services
• Learn and become familiar with the protocol for conducting in-home visits for clients
• Conduct in-home visits for clients receiving services, as approved
• Evaluate care services being performed by our caregivers to ensure client satisfaction with the care services provided
• Address any client concerns and answer questions from clients during in-home visits and phone assessments
• Any administrative and/or clerical duties, as assigned

Minimum Qualifications

• 18 years of age or older
• High school diploma or GED
• Supervisory experience
• Valid driver's license
• Access to insured and reliable transportation
• Fluency in either Arabic or Spanish, along with the ability to communicate with others in Arabic or Spanish
• Professional oral and written communication skills
• Previous experience working with the elderly and/or disabled or must display a compassionate attitude for that constituent

Field Representatives must comply with state background screening requirements. Compensation, benefits, time off and bonuses vary by state and location, so please ask for complete details at your interview.

This job has expired.