Associate Director of Financial Aid Systems and Compliance
Fort Valley State University

Fort Valley, Georgia

Posted in Education and Training

Job Info

  • 27-May-2022 to Until Filled (EST)
  • Fort Valley, GA, USA
  • Full Time
  • Email Me Similar JobsEmail Me This JobJob Summary

    Under the supervision of the Director of Financial Aid, this position will serve as the functional associate for financial aid-related systems including, but not limited to, the Ellucian Banner financial aid system and the Application of BDMS and compliance. The position provides critical information systems support to the daily operations of the Office of Financial Aid through consultation, data analysis, data maintenance, and information systems process development. In addition, supporting electronic reporting to government agencies and other external organizations on a routine basis, as well as serving as a data and award specialist. Additionally, the Associate Director for Systems and Compliance collaborates in leading automation efforts and assisting with student and other customer contacts during peak periods and/or the absence of other assigned staff.

    Duties and Responsibilities

    The following are the functions essential to performing this job.
    * Lead system testing/implementations for the office of financial aid including student information system and all related technologies
    * Supervise and coordinate daily system operations including loading and transmission to and from external entities
    * Confer with the Office of Information Technology and external service providers on the office of financial aid technology-related to different fund management issues. Maintain different funds documentation and procedures.
    * Training, planning, and organizing activities, and monitoring performance
    * Develop, maintain, and assess BANNER based rules and management queries to ensure compliance and achieve efficiencies and effectiveness
    * Serve as Data Security Officer for data received and stored by the office of financial aid
    * Coordinate all system development and discovery efforts in close collaboration with the office of financial aid Leadership Team and Campus partners
    * Implement and manage all funds reconciliation policies and procedures focused on student success
    * Coordinate all student processes that relate to the department's functions. Contributes and participates in the strategic planning process and future direction of the department/division
    * Execute reports related to record audits, fund management, interprets results, delivers analysis and resolutions
    * Actively engage with the department leadership and propose ideas and solutions for the successful progress of the operation. Lead meetings regarding financial aid projects, especially regarding all better technology-related fund management processes.
    * Develops, trains, implements, maintains and communicates services and programs to relevant stakeholders. Ensures compliance with all federal, state, NCAA, USG, and Fort Valley State University rules and regulations
    * Perform other tasks and projects as assigned by the Director of Financial Aid.


    * Bachelor's from an accredited college/university and four (4) or more years of experience may substitute degree requirements.
    * Master's Degree M.A. M.Sc. or MBA desirable but not required
    * Demonstrated understanding of the revenue impact each function has in the Financial Aid Office and the ability to address performance and operations to eliminate any negative effect to the University
    * Experience in creating and analyzing detailed reports and providing effective presentations
    * Knowledge of Banner (Ellucian Banner ERP), enabling individuals to understand/recognize system needs, troubleshoot, and adequately resolve concerns.
    * Possess some knowledge of SQL and ORACLE PL/SQL; Familiarity with HTTP, XML; Toad.
    * Extensive working and tested knowledge of State Program rules and regulations, as they pertain to Financial Aid in the State of Georgia and Title IV rules and regulations, as they pertain to Federal Student Financial Aid
    * Demonstrated experience leading compliance efforts involving federal, state, and institutional financial aid
    * Working knowledge of and abiding by the regulations of the Family Education Rights and Privacy Act (FERPA) and the Higher Education Act (HEA) as amended
    * Successful track record in planning, coordinating, and completing the large scale, detail-oriented projects, and events
    * Experience in creating and analyzing detailed reports and providing effective presentations

    * Self-motivated with the ability to learn new and enhanced concepts quickly
    * Possess the ability to identify source causes for data quality issues
    * Ability to prioritize problem resolution based on business needs, timelines, and scale of impact
    * Proactively search for improvement opportunities
    * Gather and organize data and information to inform decision-making
    * Support the creation and maintenance of standard operating procedures including process documentation such as workflows, specifications, and responsibility assignment
    * Ability to work in partnership with, staff, faculty, administrators, federal/state entities, and services to ensure student success
    * Ability to maintain compliant records of all transactions between the University and outside reporting entities.
    * Able to deal with multiple tasks or projects at one time

    Working conditions
    • Full-time, 40 hours per week, 8:00 am 5:00 pm, Monday Friday. Some evening and weekend work will be required.
    • Work will vary between in office duties and in field duties.
    • The ability to travel to different events, some overnight.
    • The ability to organize, prioritize, and accommodate numerous interruptions is essential. Excellent communication skills, both oral and written, are essential.
    Physical requirements

    * The work is typically performed while sitting at a desk or table.
    * The work is typically performed in an office.
    * Required to work some evenings and weekends.

    Fort Valley State University

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