Associate Director, Business Intelligence Operations
Insmed Incorporated

Job Info

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Company Description

Insmed is a global biopharmaceutical company on a mission to transform the lives of patients living with serious and rare diseases. Our most valuable resource is our employees, and everything we do is motivated by a patients-first mentality. We are dedicated to growing our team with talented individuals from around the world who are willing to challenge the status quo, solve problems, and work collaboratively with a sense of urgency and compassion.

Guided by our core values of collaboration, accountability, passion, respect, and integrity, we aim to foster an inclusive, diverse, and flexible work environment, where our employees are recognized for leaning in and rolling up their sleeves. If you share our vision and want to work with the most dedicated people in the biopharma industry, come to Insmed to accelerate your career.

Recognitions

Named Science's Top Employer in 2021 and 2022

Insmed is dedicated to creating a collaborative environment where our team can thrive. Every day, our employees turn their passion for science and research into innovative solutions for patients. That's why we were named the No. 1 company to work for in the biopharma industry in Science's Top Employers Survey for two years in a row.

A Certified Great Place to Work

We believe our company is truly special, and our employees agree. In July 2022, we became Great Place to Work-certified in the U.S. for the second year in a row. In 2022, we were also listed as the No. 2 company on the Best Workplaces in Biopharma TM List, Small and Medium, and one of the Best Workplaces in New York TM , which recognizes companies headquartered in NY, NJ, and CT.

Overview

The Associate Director, Business Intelligence Operations is the lead for ensuring that the Commercial organization has robust dashboards and automated reports that will support insight generation and inform key decision making. This role will partner with IT to ensure key data processes are operating efficiently, monitor data quality and lead reporting improvement initiatives. This person will play a pivotal role in the development of a best-in-class Commercial analytics platform. The Associate Director will work closely with Commercial Effectiveness, IT, Compliance, Legal, Marketing, and Patient Services colleagues.

This person must have an innate curiosity. The individual must be comfortable in operating in a fast-paced environment. The position will report to the Director, Data Strategy and Analytics and is based in our Bridgewater, NJ headquarters location.

Responsibilities

Additional representative responsibilities will include, but not necessarily be limited to, the following:

• Partner with IT to drive development and updating of dashboards and reports by communicating business needs, providing input on report visualization and coordinating UAT
• Work closely with Data Governance lead and IT to ensure that business rules for metrics and key definitions are accurately implemented within reporting tools
• Review new dashboard and reporting tools with Legal and Compliance for approval
• Coordinate roll out and training with business, training and IT leads
• Ensure timely delivery of new dashboards and reports through effective project management
• Keep abreast of new reporting advancements and bring forth recommendations to Commercial Effectiveness and IT
• Build close relationships with Insights and Analytics team members to understand business drivers and key metrics within analyses; determine how to best support the teams' needs
• Identify areas of opportunity to enable analytics team to efficiently pull and organize large data sets for ad hoc analyses
• Monitor daily dashboard performance, identify issues, work with IT to resolve and communicate issues/resolution to key business partners within the Commercial team.
• Investigate data anomalies in source tables to fully assess issues and provide IT with context to facilitate their root cause analysis and speed resolution
• Serve as Commercial Effectiveness lead in MDM processes including HCP, Account, Payer, and Product master.
• Ensure business rules for MDM processes are applied accurately in downstream systems and lead issue remediation
• Collaborate with Field Operations and IT to facilitate data-based processes such as HCP targeting and tiering, alignment, and incentive compensation
• Ensure Data Governance driven processes such as PDRP excluded HCPs and excluded specialties are implemented in dashboards are reporting tools
• Bring forward questions/issues/concerns at Data Warehouse meetings to ensure data accuracy in downstream systems
• Collaborate with Data Governance and IT to ingest new third-party data sources.
• Monitor inquiries from the Commercial organization regarding dashboards and diagnose the question as user training need or dashboard issue resolution. Take appropriate steps to resolve the issue.
• Facilitate large ad hoc data pulls for one-time analytics projects when needed
• Provide recommendations that address potential problem areas in the Commercial dashboards

Qualifications

• Minimum 8 years of experience in pharmaceutical/biotech in business intelligence tool development, business analytics, and/or Commercial IT supporting role required
• Bachelor's degree required. Advanced degree preferred.
• High proficiency in BI tools such as Qlik required
• Experience in Master Data Management processes and procedures required; Veeva experience preferred.
• Deep understanding of analytical needs required; business analytics experience preferred
• Knowledge of pharmaceutical data (e.g., third-party claims data, HUB data, HIPAA requirements, specialty pharmacy, payer, longitudinal patient-level data) required
• Experience with pharmaceutical launches and commercialization of pharmaceutical products; orphan/specialty drug launch experience preferred
• High proficiency in MS Office (Excel/Access/PowerPoint) required
• Minimum of 2+ years' experience with SQL or other similar relational database query language required
• Data Strategy and Governance understanding preferred
• Project management skills preferred
• Excellent planning, organization and time management skills including the ability to support and prioritize multiple projects
• Strong verbal and written communication skills
• Ability to work independently and cross-functionally as required
• Attention to detail and accuracy is a must
• Self-motivated, with a sense of urgency
• Creative problem-solving ability required
• Must successfully exhibit Insmed's five (5) core corporate values of: Collaboration, Accountability, Passion, Respect, and Integrity; along with any other position specific competencies.
• Individuals must demonstrate the ability to interact successfully in a dynamic and culturally diverse

Travel Requirements

None.

Additional Information

Insmed Incorporated is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

Unsolicited resumes from agencies should not be forwarded to Insmed. Insmed will not be responsible for any fees arising from the use of resumes through this source. Insmed will only pay a fee to agencies if a formal agreement between Insmed and the agency has been established. The Human Resources department is responsible for all recruitment activities; please contact us directly to be considered for a formal agreement.

Please note that we review every submission, and we will keep all submissions on file for six months.

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