Deliver key metrics, reports, dashboards, and ad-hoc analyses with interpretation, contributing to the development of hypotheses and actions
Create dashboards by pulling data from different sources, present analysis to the executive management team
Provide analysis/insights for omni-fulfilment execution, carrier performance, and distribution expansion opportunities
Partner with operations teams, fulfilment teams, and other groups to enable decision support and provide key customer insights through deep analytics. Enable them to effectively take action on what is learned from the analytical tools you produce
Supervise a team of associates responsible for providing analytical support to various groups
Provide consultation on the execution of fulfilment strategies, forecast planning, and database structure
Answer ad-hoc analytics questions by leveraging PowerBI and/or various SQL databases
Provide guidance to business stakeholders on what data to capture, how to map data needs to business questions, and how to prioritize analysis work while partnering with fellow data experts to execute
Support strategic initiatives by partnering with cross-functional teams to build strategies for ongoing success
Pursue data integrity and quality, troubleshoot data validation, and see issues to resolution. Expect to provide consultation on site tags, database structure, etc.
Continuously push the boundaries of your skillset and stay ahead of rapid change in data and analytics
BASIC AND PREFERRED QUALIFICATIONS (EDUCATION AND/OR EXPERIENCE)
Bachelor's degree from an accredited program or equivalent experience in an analytical field is required
4-6 years of experience in fulfillment decision support for Omnichannel businesses
2-4 years of management experience with direct reports
Extensive experience with SQL tools required
MINIMUM QUALIFICATIONS, JOB SKILLS, ABILITIES
Proficient subject matter expertise with SQL, PowerBI, Excel and PowerPoint
Proficient relationship building skills, including the capacity to predict and manage behavior, build and leverage cross-functional partnerships within and outside of the organization, and leverage influential leadership
Proficient understanding of complex fulfillment ecosystems, best practices, and ability to put this knowledge into action.
Ability to tell stories with data, educate effectively, and instill confidence in recommendations, motivating others to act on them
Expert analytical and problem-solving skills able to develop and use structured approaches to identify root causes and recommend resolutions can present results in meaningful terms
Proficient project planning skills and ability to handle multiple workstreams simultaneously to meet objectives and key deadlines
Proficient verbal and written communication skills, including presentation, with ability to scale a message to the needs of a given audience, including executive level leadership
Ability to deal with large quantities of data and correlate across multiple sources to dig out needed insights, or answer new questions
Comfortable performing advanced financial analysis both quickly with low precision and thoroughly with high precision based on current business need
Ability to work under demanding time constraints and production goals
Working ability to remain effective under stress, and respond to pressure in a manner acceptable to others and to the organization
Ability to remain flexible and adapt to changing priorities with promptness, efficiency, and ease.
Demonstrated capacity for gathering and scrutinizing data to identify issues, opportunities, patterns, and sustainable business solutions
According to the US Bureau of Labor Statistics (BLS), Overall employment of retail sales workers is projected to show little or no change from 2019 to 2029. Competition from online sales will lead to employment declines in brick-and-mortar retail stores.
According to BLS, the median hourly wage for parts salespersons was $15.61 in May 2020.
The median hourly wage for retail salespersons was $13.02 in May 2020.