Analyst, Orders to Cash
Scotts Miracle-Gro

Job Info

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Here at Scotts Miracle-Gro there is no such thing as a typical day. Our culture is constantly energized by new and exciting growth opportunities and at a rapid pace. Every Associate plays an important role in providing innovative solutions for today's gardeners and growers and contributing new ideas to improve operations. In our company you need grit, it is what we were founded on over 150 years ago and is what keeps us growing. Regardless of your level in the organization there is a platform for your voice to be heard and the ability to influence change. Family, community and hard working values are weaved into all that we do. Come grow with us, where we develop and nurture the next generation of leaders.

The Supply Chain Analyst, Customer Operations works closely with our retail partners handling all aspects of billing, collections, cash application, reconciliation of receivables and order management. This position is located in an office environment as part of a team.

In this role you will get to:

• Work together with our retail Business Development Team, Supply Chain Team, and Sales Team to resolve issues and to ensure that customer order processes are being executed in a responsive, timely and accurate way that also supports the overall goals of the company.
  
• Utilize data analytics and spreadsheets to review trends and problem solve solutions
  
• Execute order management processes, from order creation through the lifecycle of an order. Audit invoices, orders and customer computer systems for pricing, terms allowances and materials to ensure accurate processing throughout the program year.
  
• Support our retail partners while driving common processes across accounts and sharing learnings within the team.
  
• Perform accounts receivable activities including: cash application, troubleshooting of customer payment deductions, processing and monitoring accounting documents, and supporting related collection activities.
  
• Execute order management processes, from order creation through the lifecycle of an order. Audit invoices, orders and customer computer systems for pricing, terms allowances and materials to ensure accurate processing throughout the program year.
  
• Participate in and execute special projects in areas such as metric reporting utilizing , product and customer questions, audit requests, and Sarbanes-Oxley requirements.
  
• This position will also assist with the B2B call in center and will work with brand, sales, supply chain, and finance to ensure timely and accurate processing of all related transactions.
  

The perfect candidate will have:

• B.S. in Business Administration is preferred. Will consider equivalent experience.
  
• Minimum of 2 years relevant experience with data entry or accounting/ accounts receivable. Some customer service and/or call center experience preferred.
  
• Previous experience in financial services, retail or accounts receivable role highly desired.
  
• Account management or order management experience desired.
  

Some other nice to have's:

• Superior analytical and troubleshooting skills.
  
• Must have advanced Excel proficiency.
  
• Ability to work cross-functionally within the organization as well as with customers.
  
• Strong PC skills; ability to use Microsoft Office suite.
  
• Desired ability to use SAP R/3 and BW.
  
• Professional presence; ability to communicate effectively via phone & email.
  
• Willingness to work evenings and weekends as necessary in peak periods, (this position is overtime eligible).
  

The starting budgeted pay range for this role will generally fall between $49,700.00 - $58,500.00 per year. Scotts will consider various factors in determining the actual pay including your skills, qualifications, experience, and geographical location.

Here at ScottsMiracle-Gro, we believe providing an enriching and engaging employee experience is what sets us apart from other organizations. We recognize our employees are so much more than just their job title so we offer programs and benefits that support them in all aspects of their lives. Wondering how we do it? Below is a glimpse of our highlight reel...

• Our Live Total Health program provides you with options to align to your personal needs. Selections range from medical, dental and visioncoverage for you, your spouse/domestic partner and dependents to an outstanding wellness reimbursement program to an unbelievable 401K match (up to 7.5%)as well as a 15% discount on company stock and much more
  
• We know ourtalent is our most precious asset and your unique development contributes to our organization's success now and in the future. Career growth at our company is not always a ladder. It's much more like a rock climbing adventure. Grow through exploration and experiences rather than a predictable linear path.
  
• We value the importance of family. We provide access to Maven Family Planning and up to $30,000 to accommodate for adoption, fertility and surrogacy.
  
• Be part of something bigger by joining one of our Employee Resource Groups focusing on diversity and inclusion, family, education and sustainability: Scotts Women's Network, Scotts Black Employees' Network, Scotts Veterans' Network, Scotts Young Professionals, Scotts Pride Network (GroPride), Scotts Associates for a Greener Earth (SAGE), Scotts Family TREE and our Associate Boards.
  
• Join a company with a strong belief in giving back to the communities where we live and work. We have a shared passion for service and volunteerism and believe participating in community service benefits our communities and strengthens our team.
  

Not interested in this role? Stay up to date on future opportunities by joining our ScottsMiracle-Gro and Hawthorne Gardening talent communities.

Scotts is an EEO Employer, dedicated to a culturally diverse, drug free workplace.

EEO/AA Employer/Minority/Female/Disability/Veteran/Sexual Orientation/Gender Identity

Notification to Agencies:

Please note that the Scotts Miracle-Gro company does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Master Service Agreement, and specific approval to submit resumes to an approved requisition, the Scotts Miracle-Gro company will not consider or approve payment regarding recruiter fees or referral compensations.

This job has expired.