Administrative Assistant 2, Small Business Development Center and Innovation
Pima Community College

Job Info

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Pima Community College

Pima Community College Named Top University/College Employer in Arizona

Position Title: Administrative Assistant 2, Small Business Development Center and Innovation

Department: Workforce and Business Development - District Office

Starting Rate: Band 2 - $18.08 - $20.34

Benefits: Summary

Closed Date: April 10, 2024, 5:00 PM Arizona Time

Position Summary:

The Administrative Assistant 2 performs a variety of office support duties for multiple programs for the Small Business Development Center and Innovation Team, performing a full range of advanced clerical, office, and customer support duties. Provides information and assistance to the public and college. Generates reports, requisitions, purchase orders, and monitors invoices. Updates and manages department files and records. Schedules department meetings.

Continued employment in the position is contingent upon continued funding through designated external sources.

Duties and Responsibilities:

• Provides advanced office support to the Small Business Development and Innovation teams, including answering, screening, and directing phone calls; reviews and responds to emails; prepares and proofs reports, letters, spreadsheets and requisitions; coordinates meetings, note-taking, and travel arrangements
• Serves as first point-of contact for inquiries, complaints, and concerns. Interacts with staff, small business customers, other members of the general public, and faculty to answer questions concerning processes and procedures or confidential issues or concerns
• Gathers, assembles, updates, and distributes a variety of department or college specific information, forms, records, and data as requested
• Tracks financial activity and departmental budgets; reviews financial transactions and other documents for accuracy and availability of funds; ensures compliance with laws, regulations, and College regulations and policies. Prepares financial documents as requested
• Coordinates projects with staff and faculty regarding budget, confidential records, and upcoming projects
• Functions as a liaison between small business clients, staff, faculty, and the general public
• Updates confidential files and records for small business clients and staff
• Orders and maintains materials and supplies
• Provides marketing, website, and social media assistance; coordinates, proofs, and distributes electronic newsletter
• Coordinates events and training for staff, small businesses, and faculty
• Performs all other duties and responsibilities as assigned or directed by the supervisor

Job Requirements:

• High School Diploma or General Equivalency Degree and
• Three years of related experience or two years in an administrative assistant role and
• One to three years of related experience providing technology general office support

or

• An equivalent combination of certification, education and experience sufficient to successfully perform the essential duties of the job such as those listed above

Preferred:

• Associates Degree/Vocational or technical training in office management

The ideal candidate will have the following knowledge, skills and abilities:

• Knowledge of administrative procedures and practices
• Knowledge of internal and external customer service principles and practices
• Knowledge and application of organizational and time management principles
• Skill in effective communication (both written and oral)
• Skill in performing a variety of duties, often changing from one task to another of a different nature
• Skill in positive, productive, and flexible customer service
• Skill with personal computers and technology, including word processing, databases, spreadsheets, presentation tools, teleconferencing, and other software
• Ability to adapt and maintain professional composure in emergent and crisis situations
• Ability to apply effective and accurate data entry and typing skills
• Ability to develop and maintain effective and positive working relationships
• Ability to maintain confidentiality and non-conflict of interest with customer communications and records

This job has expired.