Account Specialist/Manager, Softlines (Evergreen) (Open)
The NPD Group

Job Info

Learning and growing with NPD

Combining consumer surveys, retail point-of-sale data, and cutting-edge analytics, The NPD Group delivers trusted retail industry research to the world's most successful brands and retailers. We also offer careers that reward innovation and provide growth opportunities for forward-thinking problem-solvers who join our team. Speed your career growth, while working with the best and brightest in the market research industry.

Position Overview

In search of Data Explorers, Analysts and Story tellers

Our Softlines Practice at NPD works with some of the most innovative companies in the industry. We are currently seeking Account Specialists/Managers to be integral team members dedicated to contributing to the engagement and growth among our clients. These team members will provide value-added insights for decision making. These positions provide the opportunity to make an impact by leveraging fact-based insights and analysis.


  • Build strong, long-term relationships with existing client contacts
  • Effectively use POS, Consumer, Checkout and other NPD sources to help clients grow their business and gain market share
  • Prepare and deliver impactful and engaging presentations that weave NPD data sources together to tell a story that delivers value and provides actionable insight to NPD clients
  • Leverage NPD solutions and data assets combined with market and industry knowledge to create solution-based analysis with clear proactive insights (the what and the why) and providing action-oriented recommendations (the so what and now what).
  • Understand the client's organization and their strategies, objectives, and challenges.
  • Quickly recognize potential revenue opportunities within the client and lead collaboration or partnerships globally to drive sales and growth.
  • Problem-solve and maintain relationship with adaptability, urgency and positivity.

  • Bachelor's Degree preferably in Marketing, Market Research, Merchandising, or Psychology. Master's degree in Marketing, Economics, Statistics or Business Administration a plus.
  • 2-7 years of experience in marketing research, client services, customer/account management or analytics (POS, consumer, custom survey research and/or syndicated research).
  • Experience leveraging POS/consumer panel data to generate impactful, engaging and action-based analyses and presentations. Basic understanding of analytic models - forecasting, price and promotion, marketing effectiveness, - in order to tie solutions to client business issues.
  • Excellent organizational and project management skills with strong attention to detail.
  • Critical thinker, ability to synthesize data and develop meaningful insights and actionable recommendations using multiple data sources.
  • Experience in collaborating on projects and maintaining client relationships in complex situations.
  • Strong communication and presentation skills, including to executive level audiences.
  • Knowledge and expertise in the field of beauty is a plus.
  • Proven ability to quickly learn proprietary software/database applications.
  • Expert in all MS Office products- Excel, PowerPoint, Word.
  • Willingness to travel as needed (typically 10%)

The NPD Group, Inc. is an Affirmative Action/Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status or any other characteristic protected by law.

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