Account Specialist, Client Development
The NPD Group

Job Info

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Learn and work on meaningful initiatives with some of the best and brightest in the market research industry. The NPD Group provides the world's most successful brands with leading market research, combining consumer and retail point-of-sale data with analytic solutions to interpret today's market trends while anticipating tomorrow's. In addition, we offer a career filled with innovation and growth to the forward-thinking problem solvers who join our team.

Position Overview

Account Specialist, Client Dev

Position Overview

Our Technology Practice is seeking an Account Specialist, Client Development to be an integral member of an account team dedicated to leading Technology and Office Supply companies. The Specialist will be highly engaged in building relationships at their clients, providing them with value-added insights and driving revenue. The Specialist will report to a Director, Client Development, and will own responsibilities centered on analysis, client support, and reporting. The position provides the opportunity to make an impact through existing analytical skills, while developing the knowledge and skills required for continued success in client development and market research solutions.

This position can be based out of the following office locations: Port Washington, NY, New York, NY, San Diego, CA, or Virtual.

Responsibilities include but are not limited to:

• Analytics & Insights:
  • Leveraging NPD data to develop insights which help our Clients and Partners grow their business and gain market share
  • Proactively searching for meaningful trends within our data and sharing findings with clients and Technology team members
  • Creating innovative ways to demonstrate the value of NPD's services first hand through the application of custom analysis
  • Assisting the team in creating client facing materials which align with opportunity cultivation strategies
• Client Service:
  • Managing the day-to-day account servicing for our clients, including managing data access rights, training, and answering inquiries
  • Being exceedingly familiar with NPD's retail point-of-sale and consumer panel data, methodology and tools for accessing data
• Business Development Support:
  • Crafting materials which best position NPD's services as solutions for our clients
  • Supporting internal KPI tracking reports which help set team initiatives and strategy
  • Managing Salesforce practices for the team
  • Partnering with cross-functional departments to drive initiatives which support the sale and delivery of NPD's solutions
• Client Intelligence:
  • Understanding our Manufacturer Clients' and Retail Partners' organizations and their business strategies, objectives, and challenges
  • Finding meaningful ways to apply intelligence in the client development process

Qualifications

• Bachelor's degree
• 2+ year(s) of prior of experience in a role which utilizes data and analysis to add value to clients
• Ability to distill diverse data sets into cohesive and succinct stories both in presentations, emails and word documents
• Advanced interpersonal skills and strong orientation towards building client relationships
• A desire to learn client services, account management, and sales skills
• Excellent time management and organizational skills. Able to set priorities and meet deadlines in a fast-paced, multitasking environment
• Self-starter who takes action to achieve goals beyond expectations
• Confident in presenting to small groups via phone or Zoom
• Strong skills in Microsoft Excel & PowerPoint
• Highly detail oriented - with commitment to total quality and data accuracy
• Very strong oral and written communication skills
• Willingness to travel (
• Exposure to point-of-sale and consumer panel data is a plus
• Knowledge of, and passion for, the Technology Industry is a plus
• Prior experience working with clients is a plus

The NPD Group, Inc. is an Affirmative Action/Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status or any other characteristic protected by law.

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