Account Manager - Plant Services
Waste Industries

Job Info

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The Account Manager is responsible for developing, maintaining, and executing sales strategies for the Industrial - Plant Services lines of business. The position is responsible for managing and retaining a portfolio of accounts, prospecting and adding new business opportunities, and establishing long-lasting business relationships with customers to grow a revenue base of business.

Key Responsibilities:

• Maintain and retain existing customers by building long lasting business relationships.
• Effectively support the retention process when needed in both a sales and customer service capacity.
• Respond to inbound calls and certified mail cancellations letters; contact appropriate departments if customer cannot be retained.
• Perform contractual resign of agreements with existing customers.
• Maintain an awareness of market behavior and competitive trends in a designated market to anticipate changing customer needs.
• Negotiate with all customers to retain the relationship and associated revenue during pricing initiatives.
• Maintain thorough knowledge of company's available services per lines of business, pricing structures, and offer additional services specified by customer.
• Participate in business related meetings, conferences, social functions and civic organizations to boost the overall exposure of the Company.
• Partner with Customer Service and Operations department, as needed.
• Conduct in person meetings with prospects and current customers.
• Responsible for an effective and collaborative hand off process from new account attainment to existing account development.
• Responsible for creating and managing an account penetration plan that is in line with the company's growth objectives.
• Responsible for achieving and/or exceeding monthly retention and growth quota.
• Assist accounts receivable with collection efforts and activities.
• Performs other job-related duties as assigned.

Requirements:

• High school diploma or general education degree (GED).
• Three (3) or more years of full cycle sales experience.
• Microsoft Office experience.
• CRM experience.
• Valid state-issued driver's license.
• Ability to travel as business needs require.

Knowledge, Skills, and Abilities:

• Ability to generate and manage leads, opportunities, and contract negotiations to close business.
• Ability to build and maintain relationships with internal and external customers.
• Effective influential, selling, and closing skills.
• Strong interpersonal skills, including effective presentation and listening skills.
• Ability to communicate effectively with internal and external customers.
• Strong work ethic, demonstrating integrity, trust, and maintain confidentiality.
• Ability to be a self-starter capable of working effectively in a team environment or as an individual contributor.
• Excellent analytical, attention to detail, and problem-solving skills.
• Ability to read, write, and comprehend reports and associated documents.
• Ability to understand and follow oral and written instructions.
• Ability to prioritize workload and meet time sensitive deadlines.

Physical/Mental Demands:

• Must be able to sit, stand, walk, bend, reach and lift.
• Must be able to use hands and fingers, kneel, talk, hear, climb and balance.
• Visual requirements include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
• Ability to manually lift/move up to 10 pounds.
• Ability to push/move up to 20 pounds occasionally.

Working Conditions:

• Operate in various environments which may include both in a professional setting and in field operations. Work involves extended periods of driving resulting in exposure to high vehicle traffic and extended periods of sitting.
• Exposure to outdoor elements, unpleasant odors, exposure to fumes, dust, or uneven ground.

#GFLTalent

We thank you for your interest. Only those selected for an interview will be contacted.

GFL Environmental is an equal opportunity employer and encourages women, Aboriginal people, persons with disabilities and members of visible minorities to apply. We seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences. GFL will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs.

This job has expired.