PURPOSE OF THIS POSITION
The Systems Analyst is responsible for reviewing, analyzing, evaluating business system/data and user needs. Provides applications support, implementation, testing, reporting and troubleshooting.
Duty 1: Maintain and update documentation and knowledge base articles for job duties and responsibilities.
Duty 2: Interface with end users to resolve problems, determine best methods of solving issues, troubleshoot problems, etc.
Duty 3: Prepare for and participate in meetings with supervisors and other to provide status updates, describe upcoming requirements, outline areas of deficiencies, etc.
Duty 4: Maintain current technical knowledge to support rapidly changing technology, always on a look out for new technologies and work with management and development team in bringing new technologies to the organization. Including but not limited to participating in technology forums and industry user-groups.
Duty 5: Utilizes change management process for all system changes.
Duty 6: Working with vendors on resolving issues and determining functionality requirements.
Duty 7: Monitors application roadmaps for updates and patching.
Duty 8: Resource for projects and tasks as assigned.
Duty 9: Project Management for small projects, including creating project documentation, managing resources and deadlines and overcoming barriers for projects.
Duty 10: Participates in the technical testing and training for new or changing applications.